Refund Policy
Below you'll find our refund policy, outlining our commitment to customer satisfaction and transparency.
Returns
We want you to be completely satisfied with your purchase from INNER SELF. If for any reason you're not happy with your order, you may return it within 30 days of receipt for a full refund or exchange. To initiate a return, please contact our customer support team at info@innerselfrunning.com to obtain a return authorization.
Eligibility
To be eligible for a return, your item must be unused, in its original condition, and in the original packaging. Any items that show signs of wear, damage, or alteration may not be eligible for return.
Return Process
To initiate a return, please fill out our return form and provide a reason for the return. We strive to make this process as smooth as possible.
Return Shipping
We cover the cost of return shipping and will provide you with a prepaid return label.
Refund Method
Refunds will be issued to the original payment method within 3 business days after we receive your returned item.
Non-Refundable Items
Please note that items that do not meet the conditions for returns, such as used products or items not in their original packaging, may not be eligible for a refund.
Exchanges
If you would like to exchange your product for a different size, color, or style, please indicate this on the return form. Once we receive the original item, we will process the exchange and ship the new item to you at no additional cost.
Contact Us
If you have any questions or concerns about our refund policy, please don't hesitate to contact our customer support team at info@innerselfrunning.com.
